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October 28, 2024 - 5 min read

Uber Eats background check

Before you can get approved as an Uber Eats driver, your application will undergo a background check. This process looks at your driving and criminal histories and verifies your age. Some states and local jurisdictions also have extra requirements you must meet in order to qualfify. 

Background check process

The process includes three main checks: 

  • Motor vehicle report (information from the last 7 years)
  • Age verification
  • Criminal history (entire record, egardless of when a conviction occurred)

It does not, however, include a credit check. 

Additional state guidelines 

In addition to meeting the Uber Eats background check requirements, you may also have to meet certain state guidelines depending on where you live.

For instance, NYC Uber drivers must also follow processes from the Taxi and Limousine Commission, which includes a drug test, defensive driving course, 24-hour driver education course, and an exam. 

Background checks repeat annually

Once accepted as an Uber Eats driver, you’ll have background checks run at least once a year (and potentially more frequently depending on where you live). 

Motor vehicle report

Your motor vehicle report confirms to Uber Eats that you have a valid and current driver’s license in the U.S. It also confirms the length of your driving experience. The requirements vary by age:

  • At least three years if you’re under 25
  • At least one year if you’re 25 or older

The motor vehicle report also lists out any incidents you’ve had over the last year. Uber Eats doesn’t specifically list out disqualifying incidents, so it’s unclear whether minor driving infractions would hurt your ability to get approved to drive. 

Age verification

Most states have a minimum age requirement of 19 years old for driving, but there are a few exceptions. Here’s how each state stacks up. Note that the default age for Uber Eats deliveries by bicycle or on foot is 18 years old.

Minimum driving age of 19 Alabama
Alaska
Arkansas
Colorado
Connecticut
Hawaii
Illinois
Indiana
Kentucky
Maine
Maryland
Massachusetts
Mississippi
Montana
Nebraska
Nevada
New Hampshire
New Mexico
North Carolina
Ohio
Rhode Island
South Carolina
South Dakota
Texas
Virginia
West Virginia
Wisconsin
Wyoming
Minimum driving age of 23 Arizona
Florida
Georgia
Michigan
Minnesota
Minimum driving age of 25 California
Delaware
Idaho
Iowa
Kansas
Louisiana
Missouri
New Jersey
New York (suburbs and upstate)
North Dakota
Oklahoma
Oregon
Pennsylvania
Tennessee
Utah
Vermont
Washington

Criminal history may be a disqualifying factor

Both criminal convictions and pending charges may disqualify you from being approved as an Uber Eats driver. There are three primary charges that will automatically disqualify your application: murder, sexual assault, and terrorism-related crimes. You may be able to successfully re-apply if you have pending charges that have since been dismissed. 

Uber Eats also notes that additional local regulations may apply depending on where you live. For instance, you may need to show evidence of rehabilitation or good character in order to deliver in certain geographic areas. 

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How to start your background check 

Uber works with three different background check companies that may execute your review: Checkr, HireRight, and Samba Safety. The process starts when you sign up to deliver with Uber Eats. You’ll need to include information such as your Social Security number, driver’s license number, your vehicle details, and proof of auto insurance. 

From there, one of the third-party vendors initiates the background check. You’ll be contacted if additional information is needed to process your application.

How long does a background check take for Uber Eats?

The minimum amount of time you can expect is three to five business days. 

Reasons your Uber Eats background check could be delayed

Delays may occur in the following situations:

  • Your local government processes are longer.
  • There are access issues with courthouse records.
  • You need to upload additional information, like your Social Security number or your driver’s license.
  • Your driving history hasn’t been verified.
  • The background check company wants other information. You’ll be contacted over email if this is the case. 

The Uber Eats background check time varies, but you can track your status to identify any potential holdups. 

How to track your background check status

Figuring out your Uber Eats background check status depends on which company conducted your background check. The Checkr Uber Eats Candidate Portal shows your current status. There are four options you may see:

  • Onboarding: You’re still under review.
  • Waitlisted or Suspended: There may be an issue with documentation, and you will be contacted to provide more information. 
  • Consider: Your background check is under review.
  • Active: You’re approved to deliver for Uber Eats. 

For HireRight and Samba Safety background checks, you can use the chat feature in your Uber app to check on your background check status. 

What to do if your Uber Eats background check is rejected

There are a few reasons your background check may fail:

  • You have certain criminal convictions or pending charges.
  • You don’t meet your state’s driving age or driving experience requirements.
  • You have driving infractions on your motor vehicle report.

You can find out what’s on your background check once it’s complete. Checkr allows you to access your report in the Candidate Portal, or you can use the Uber app chat function to find out why you failed with HireRight or Samba Safety. 

If you disagree with the information on your background check, you can file a dispute with the vendor. Alternatively, you may be able to get negative records expunged from your driving record.

When nothing can be changed to get your background check approved, you must wait 2-4  to reapply. in the meantime, you can apply to other delivery or rideshare companies that may have different application requirements.

FAQ

 

The Uber Eats background check goes back 7 years for your motor vehicle report. There’s no time limit for checking criminal histories.
You can dispute your background check with the vendor Uber Eats assigned to your application. However, Uber Eats notes that their decision cannot be directly challenged.
There are a number of reasons your Uber Eats background check is stalled. The vendor may be waiting on information from a local courthouse or they may need additional information from you.
It means that the background check is complete and your application is under review.

 

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This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied upon for, legal, tax or accounting advice. If you have any legal or tax questions regarding this content or related issues, then you should consult with your professional legal, tax or accounting advisor.